Data Privacy and Cookies Policy

Under the new Data Protection Laws, Skanco Business Systems Ltd (“we”) are a data controller. This means that we determine the purposes and means of processing personal data.

We do not require a Data Protection Officer, however, the contact details if you require further information, or wish to exercise your rights as a data subject, are as follows:

Skanco Headquarters

Skanco Court

Cooil Road

Braddan

Isle of Man

IM2 2SR

Telephone: 01624 680808

Email: helpdesk@skanco.co.uk

Information collected and why

We collect the following information from you:

  • Name
  • Email Address
  • Contact telephone number
  • Commercial Business Address

We require this information to ensure that we have a point of contact for your business and can contact you to discuss enquiries and work we are undertaking.

Any further information required will be collected from you, only on your authority. We will have a legitimate interest to collect and retain this information to continue providing your company with IT solutions.

Sharing information

We do not share any of your information with third parties except where a third party requires information to assist with the direct supply of procurement or technical services. If we are required to, we will inform you beforehand to gain your authorisation via our ordering process.

Storing information

We will retain your information for as long as the business relationship continues. If you leave the company we have a business relationship with, we will update our records accordingly and delete your information, as there is no longer a requirement to retain it.

Your rights as a data subject

As a data subject you have the following rights:

  • Access to information
  • Rectification of information
  • Erasure of information
  • Restriction of processing
  • Objection to processing
  • Data portability

If you wish to exercise any of these rights, please inform us via email using the contact details above.

You also have the right to lodge a complaint with the Isle of Man Information Commissioner’s Office. Their contact details and the process for lodging a complaint can be found at www.inforights.im.

Your Privacy

You can visit our website without telling us who you are or revealing any information about yourself. However, if you do give us any personal information about yourself or others, we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online, it will only be in response to you actively applying for or using one of our online products or services.

If you are giving us information for the first time, we shall explain the purposes for which we shall use it at that time. If you are a client already, this explanation will be in your account terms and conditions.

We may use personal information you provide for the purpose of providing more relevant content to you.

What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some of our pages may also contain images called ‘web beacons’ (also known as ‘clear gifs’), which allow us to count visitors. Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Information collected by cookies and web beacons is not personally identifiable.

What types of cookie are there?

Broadly speaking, there are four types of cookie: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies.

  • Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like shopping baskets and e-billing.
  • Performance cookies collect anonymous data on how visitors use a website; they can’t track users, and are only used to improve how a website works.
  • Functionality cookies allow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services like local weather reports and traffic news.
  • Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers.

Additionally, these cookies break down into two further sub-types.

  • Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.

How do I turn cookies off?

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies.

To switch off third-party advertising cookies, you can turn these off by visiting the Internet Advertising Bureau’s consumer advice site.

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.

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