Even the most impressive IT systems are redundant without the technical expertise required to maintain them. It is crucial to have qualified engineers on call who can respond quickly and efficiently.

“Skanco have been managing the IT requirements at ICM for the past 8 years now utilising our technical support contract for both planned weekly visits and more urgent issues.  Having that long term relationship with the Skanco team provides us with the comfort that we are in safe hands. Their flexible approach and tailored services make them our preferred partner for IT technical support.

Steve Craine, IT Manager, ICM Group

Skanco can provide a range of technical skills depending on your budget and requirements; from desktop engineers to experienced network consultants and project managers. Whether you require a simple printer install or a complex systems platform migration project; we have the experience and qualified staff to meet your needs.

Skanco works in partnership and holds accreditations with a number of key suppliers, enabling us to provide vendor supported technical solutions. This gives you, the customer, the confidence to choose Skanco for your Business IT requirements.

Our solutions include:

  • Pre-sales technical consultancy
  • System/solution design and certification
  • Proof of concept facility
  • Accredited hardware build and software installation
  • On-site solution configuration
  • Managed hardware and software migrations
  • Technical support & knowledge transfer to client
  • Network diagrams and documentation
  • Managed system health checks
  • Pro-active system updates
  • Emergency response Service Level Agreements
  • High level to granular system analysis and reports
  • Out of hours reactive on-call response

Whether you need somebody to install your system or undertake a complex project, our dedicated team will be able to manage every aspect of the delivery. Our highly flexible service can encompass every eventuality from the implementation of a scheduled plan to orchestrating reactive responses as problems arise.

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